THE FIREPLACE AND CHIMNEY SPECIALISTS
618-363-2763
Pricing & Travel Costs
Our minimum fee for a service call is $250. This basic fee includes one hour of onsite labor, thirty miles of round trip travel, and basic shop supplies. We charge $2 per mile for each additional mile round trip (travel is subject to a fuel surcharge). Our hourly onsite labor rate is $200 per hour prorated. Payment is due at the time of service. We offer FREE phone estimates and virtual assessments thru this website.
Due to the size of our region, we have developed service routes to help keep costs as low as possible while allowing us to reach the greatest number of customers in the region. When customers are placed on service routes the additional mileage fee is charged only if the distance is greater than 30 miles round trip from the previous customer.
We understand scheduling conflicts can occur. We are happy to reschedule service appointments if needed. We do require a 24 hour advanced cancellation notice. With advanced notification we will reschedule or cancel the appointment at no cost. Advanced notification gives us an opportunity to serve another customer without incurring a loss for the day. A $50 cancellation fee is charged to the customer account if a 24 hour notification is not provided. Once we are onsite and have incurred travel expenses we charge a minimum of a $50 cancellation fee plus travel expenses.
Chimney Sweep & Inspection Service Estimated (In-Season) Pricing:
NUMBER OF FLUES IN THE CHIMNEY SYSTEM
PHONE CONSULT
NFPA CHIMNEY
INSPECTION SERVICE
*LEVEL 2
INSPECTION w/CHIMNEY SWEEP & CHIMSCAN
FREE
FREE
FREE
FREE
$250
$400
$600
$800
$350
$600
$900
$1200
1-FLUE
2-FLUE
3-FLUE
4-FLUE
NFPA
INSPECTION SERVICE W/ CHIMNEY SWEEP
$300
$500
$750
$1000
ChimScan internal flue imaging is highly recommended for ALL fireplace and chimney systems. This level of service creates a baseline for fireplace & chimney safety. This level of service is REQUIRED on all real estate transactions per the national standard (NFPA 211). ChimScan internal flue imaging combined with a NFPA Level 2 inspection is appropriate for identifying latent defects, animal intrusion, and post flue fire chimney damage. The chimney flue must be brushed prior to video scanning. We may recommend not performing a ChimScan service if significant glaze creosote accumulation is present in the flue system; if an active nest is present; or if latent defects can be visualized and recorded with a lower level of service.
*NFPA LEVEL 2 INSPECTION w/CHIMNEY SWEEP & CHIMSCAN INTERNAL FLUE IMAGING SERVICE:
(RECOMMENDED LEVEL OF SERVICE FOR ALL NEW CUSTOMERS)
Gas Fireplace Services
Estimated (In-Season) Pricing:
TYPE OF GAS SERVICE
PHONE CONSULTATION
GAS SERVICE CALL & INSPECTION
FREE
FREE
FREE
FREE
$250
$250
$300
$300
+ Replacement Parts
VENTED GAS FIREPLACE SERVICE
VENT FREE
GAS FIREPLACE SERVICE
DIRECT VENT
FIREPLACE SERVICE
GAS FIREPLACE
DIAGNOSTIC REPAIR
Pricing is based on time, labor, materials, and travel expenses. Steep pitched roofs or very tall chimneys may require additional setup fees including: OSHA safety harnesses, anchors & rigging, scaffold & staging, or lift equipment rentals. Aerial drone inspection, internal flue imaging, deglazing services, appliance removal (improperly installed inserts), and excessive creosote build up all require additional time, materials, and fees. We may deploy a two man team to speed up on-site time and charge a higher hourly labor rate. Please see the pricing charts listed below for labor estimates on typical service calls.
*Note: Customers enrolled in our Annual Maintenance Program receive discounted pricing during our off-season and priority service during the heating season.
Off-Season discounted pricing is in effect from April 2024 till the end of August 2024.